Perception and Communication can be influenced by many different factors for example past experiences, attitudes, and behaviour.Perception is defined by Robbins et al (2010) as "the process by which individuals organise and interpret their sensory impressions in order to give meaning to their environment'.
Communication is a key skill involved within the workplace as its involved within 70% of employees time at work. Communication is important to keep control and inform employees of what's happening within the organisationm in order keep them motivate employees.
During my last year in college I made an incorrect perception of one my teachers. Indeed, this judgment was wrong and made because I thought that since she was the youngest of my teachers at the age between the late twenty's. As her young age for teaching I thought that she wouldn't have any authority. This includes that she had to win her authority but that was an immature judgment. However, within the first ten minutes of her first lesson. Later on, I discovered that she had an autocratic approach toward students and was stricter than any of the other teachers teaching the same subject. She proved that she was more capable that she could teach us with authority which made me realise that my perception of her was wrong.
The university can use different ways to improve communication with students one method that can be used is having a contact page on blackboard with applications such as question and suggestion box.This would allow students to drop any questions, comments and complaints.
This method could be efficient as that could improve communication within the university between students and staff. However, it might be only reliable when the internet is working, this means that if there is any power cuts, all the suggestion and question will not be available and accessible to all student which could have a negative impact on communication.
The university could aslo conuct questionners every months that students could take part in answering. These questionners could be based on the activities going on around university. Students, might feel the need to be heard as they may also have their own opinions they want want to discuss through that process.
However, this method also has its drawbacks as students might not feel the need to take part with those questionners.
Therefore, the university could put in place a system which allows a way of communication between students by creating a social network or a link on the blackboard page, and on somewhere in the campus. Indeed, this would be a fun method and a social way to communicate to students and between them. However, this method has also a few drawbacks, such as students might take advantage of this system and start to diffuse non-academical informations, which could lead to a lack of work and also the maintenance of this system would be an issue through technical difficulties or faults occuring in the system.
References :
Books:
- Mullins,L.(2010) Management and organisational behaviour.9th ed. Essex : Pearson Education Limited.
