Flexible working is the ability of an organisation to adapt the size, composition, responsiveness and cost of the people inputs required to achieve organisational objectives.(Pilbeam and Corbridge, 2010)
There is three examples of companies that offer flexible work are NHS, Sainsbury's and Nando's and they are all companies operating in different markets. The NHS offers temporary work, part-time and career breaks. It also offers bank work which really benefits students especially those studying nursing. This is because they can choose when they can work and decide a working pattern for themselves. Sainsbury's also offers career breaks, parental leave and part-time work. Furthermore, Nando's is following by offering part-time, full time work and study leave for any of the students who work there and might need time to focus on their academic studies.
There are also different forms of flexibility for instance, numerical flexibility which is the amount of staff needed to meet customer needs. This means the organisation has to adjust the staff to the demand that is available. Another form of flexibility is financial flexibility this is the difference of the pay and reward systems between different employees and their skills. This also helps reflects the de,and of labourt in an organisation and then determines the pay and rewards system that can be used or should be used. Functional flexibility allozss employees to work in different departments when needed which means the employees have to be multiskilled and can switch jobs. There is also locational flexibility which is when an employee has been employed at a certain location which is where they might be based but work elsewhere. Temporal flexibility is adjusting and making changes to the working schedule to make effective use of labour during busy times as Christmas Sales.
An advantage of flexible work for the employer is that they will be higher productivity and profits and better customer service. This means that happier employees will lead to a successful business as "working flexibly can bring many benefits to your work-life balance, it can increase the time you have to care for a child or other family member and can make managing these responsibilities much easier" (Government, 2012). Furthermore, since some workers will be working at home instead of travelling to work and being stuck in traffic jams for long hours, this time can be used to do work and this will contributes even more to the productivity of the company. On the other hand, there are also advantages for employees for instance, they will become more motivated because they will feel stressed which means that they won't be worrying about their personal life and staying focused on their work. Also, reducing stress could lead to a better performance at work and benefits for the employees could lead to have the opportunity to have achieve a life balance.
There are also challenges that are likely to arise as employees who work at home and could feel isolated as they may not socialize much with the office workers. Furthermore, workers could also face longer working hours and flexibility could be stress added for them. This means that at times the employees might not need the flexible arrangements because they will have to make sure that they have done all their work.
Overall, Flexible working has its benefits for an organisation especially for the workers who could get demotivated and that could have a negative impact on the organisations's performance.Indeed, this means that the company must be concerned about personal issues that the employees could have which will affect the performance of the workers.
References :
Mullins, L, J. (1999) Management and Organisational Behaviour. 5th ed. Essex: Prentice Hall
pp 571-572
Nando's careers [online]. Available from : http://www.nandos.co.uk/careers/search [Accessed 7 May 2012].
Government (2012) Advantages of Flexible Working [online]. Available from :http://www.direct.gov.uk/en/Employment/Employees/Flexibleworking/DG_184874 [Accessed 7 May 2012].
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